IMPORTANT SAFETY RECALL NOTICE TO STIHL CUSTOMERS
September 14, 2023
STIHL Recalls MSA 300 Chainsaw Due to Laceration Hazard
Name of Product: STIHL MSA 300 chainsaws
Hazard: The chainsaw can take longer to brake than expected, posing a laceration hazard.
Remedy: Repair. Consumers should immediately stop using the recalled STIHL MSA 300 chainsaw and bring it to an authorized STIHL servicing dealer for a free replacement of the brake drum and brake band.
Consumer Contact: STIHL Incorporated at 800-233-4729 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.stihlusa.com/safety/recalls/msa300/ or www.stihlusa.com and click on “Information” and then “Recalls & Notices” and then “MSA 300 Recall” for more information.
Units: About 2,800
Description: This recall involves the braking system of the STIHL MSA 300, a battery-powered chainsaw. The chainsaw is gray and orange. “STIHL” and “MSA 300” are displayed on the side of the chainsaw. The recalled chainsaw’s serial number is located on a label on the rear hand guard. Serial numbers lower than 447457319 are included in the recall.
Incidents/Injuries: None reported.
Sold at: Authorized STIHL independent dealers nationwide from January 2022 through July 2023 for about $800.
Importer: STIHL Incorporated of Virginia Beach, Virginia
Manufactured in: Austria
Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
About U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.