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Testimonials: "Thank You STIHL!"

I have to tell you that even us old guys love STIHL!  I should know because I cut a lot of trees since hurricane Katrina knocked down, bent over and made "leaners" out of many tress. Just wanted you to know that I very much enjoy using your great equipment.

Thank you,
Bill Fraley
Slidell, LA

I just have to say, STIHL products are absolutely the best! So far I have purchased a STIHL chain saw which is amazing, and I just bought a new STIHL backpack blower. What a wonderful piece of gear to have! This summer, I am buying a new STIHL line trimmer. I can't wait to get it and get rid of my old Home Depot junker. The old saying holds true to this day, "You get what you pay for", and STIHL is the best you can buy!

Thanks, STIHL!

Kim Kelley
Kenmore, Washington

This photo was taken at Bowdoin National Wildlife Refuge in Malta, MT. Bowdoin NWR has many acres of native prairie which are important for ground nesting waterfowl, shorebirds and songbirds.  Russian olives are non-native trees that invade these areas, providing perches and cover for predators. For the last few years we have been removing these trees by cutting them and spraying the stump with herbicide (cut stump method).  Russian olives are tough trees and this is about the only way to control them (and we will be controlling them for many years).

I realize this is probably more information than you needed but we try to explain the importance of these nesting grounds when people ask why we're cutting down "perfectly good trees".

Paula Gouse
Biological Science Technician
Bowdoin NWR
Malta, MT

Left to right are: Kathy Tribby, Paula Gouse
and Vicki Barto

Nelson Tree is extremely grateful to Rick Bryan of Bryan Equipment for his support during the hurricane restoration effort.

Rick procured shirts, socks and even one-man tents for Nelson crews, then arranged for them to be chemically treated to ward off insects by a company called Buzz Off!

Rick donated 800 STIHL shirts to the cause and Buzz Off! matched his generosity with another 800! Buzz Off! even flew the shirts and other items to the Hammond, Louisiana, airport personally! From there, the shirts made their way to the crews in Louisiana and Mississippi, where the bugs have definitely earned themselves a reputation!

Our heartfelt thanks go out to Rick for his thoughtfulness as well as for the time and resources he donated. Nelson also thanks Buzz Off! for their generosity, and for doing everything in their power to make sure the men received their items.

Air delivery courtesy of Richard Lane and his
son from Buzz Off!

Dear STIHL INC,

My name is Sean Parauka and I am a representative of Budget Mowing Equipment in Stratford, CT and the son of Richard Parauka, the President of our company. For years, I have gotten to know your STIHL products very well as I have sold hundreds of your products to so many satisfied customers. As for me, I am a satisfied dealer and a STIHL fan for life.

The first reason why I really admire STIHL is the "Quality". I have used nearly every product that you have made: Chainsaws (The MS 290 Farm Boss, my favorite), Trimmers (FS110R, my favorite), Hedge Clippers, and the Hand-held and Backpack Blowers, with the BG 55, BR 550 and BR 600 as my favorites. All of these products I've ever used have always provided me with the highest performance possible. Part of our business is Rentals, and of course, we rent STIHL chainsaws, cut-off saws, hedge clippers and backpack blowers. Our customers have always been 100% satisfied with how they performed and that has brought many of them to purchase their own STIHL products. Your quality has won the hearts of my customers and, most importantly, me.

The second reason why I love STIHL is because of the 4-MIX® Engine. When you introduced the FS 110 R in 2002, with the new 4-MIX Engine, I was extremely impressed and am still fascinated by this technologically advanced engine today. I was amazed how it is quieter than the traditional 2-Cycle engine, yet had more power and torque. Two, I really like the way it sounds when it runs. Three, the newest addition to your product, line-up, the 4-MIX® Back-pack blower, the BR 550 and BR 600.

Your newest backpack blowers are PHENOMENAL! The design is very unique. First, I like the idea that it looks like a Jetpack with its well-rounded engine shroud. The recoil is a very nice addition as the starting process
has been extremely simplified. No more hard pulls. Two, I thought the automatic ignition switch on the handle was a very smart idea. I've had a few customers over the years that choke the engine until it floods and didn't even turn the ignition switch on. Three, the blowing power is unbeatable. The engine is quiet, yet powerful. Our home is a little over an acre and I did my leaves with this (BR 500) in no time. It was blowing leaves around that were over 20 feet away. How much more power could you ask for? My customers are, too impressed by the quietness of it and yet the power it provides.

Throughout the last four years that I have been working for my father, there is no other product line that I stand behind and am more proud of than STIHL. Every products is quality and I have nothing but compliments of my
personal experiences to share with my customers and that itself wins them over and encourages them to buy a STIHL and they have come back to me telling me that I was right and they are glad that they bought their STIHL.

I do have a couple comments, and or requests. First, I think the 4-MIX® engine should be on as many of your products as possible. Two, I think it would be a good idea and an interesting idea to see STIHL make their own Single-Stage Snow thrower, powered by the 4-MIX engine, or a traditional 2-Cycle engine (similar to a Toro CCR3650). Also, I am glad that you're products are not at Home Depot or Lowe's. Those places bring products down and they don't back up their products like your 8,000 STIHL dealers (like us) do.

Thank you STIHL for the years of quality products,
Sean Richard Parauka
Assistant Manager
Budget Mowing Equipment
Orange, Connecticut

My boyfriend was working in Northern Washington on a demolition job. He experienced a horrible accident at the expense of a co-worker. One of your saws saved him from being completely crushed under a 2,900 lb wall. He was severely injured in the accident, but if it were not for your quality saws and equipment, he would surely have died. He asked me to contact your company, so I was hoping that someone would be able to direct me to the president of the company, so he could personally express his thanks. We would appreciate any response or direction that you could give us. Thank you for your time.

Cassie Arnold
Washougal, Washington

Dear Sir:

We believe in giving praise when praise is due; therefore, we want to say thank you to STIHL Incorporated for a wonderful product and to express our sincere appreciation to the staffs of Blue Mountain Equipment and Crader Distributing and to our sales rep. Mark Hillard for a job well done.

We were recently blessed with the "big winds” of Hurricane Rita. Due to her destructive little visit there was and still is quiet a demand for chainsaws. All the freight companies suspended deliveries to our area due to Rita. This could have been devastating to our business. BUT JUST LIKE SUPERMAN, Mark Hillard and the staff of Blue Mountain Equipment came to our rescue. Our business never missed a beat. Blue Mountain delivered to us with their trucks and rental trucks and because of their dedication to their dealers we were able to continue servicing our customers. We were selling chainsaws so fast that we were requiring shipments on a daily basis. They coordinated delivery times with each of us and never failed to deliver the product ordered. They took care of all of us in East Texas (Lufkin, Livingston, Cleveland, Beaumont) They worked and are still working long hard hours to make this difficult, chaotic situation better.

A few years ago we decided to make the transition to STIHL after carrying another line of chainsaws for many years. Hurricane Rita only confirmed that we have made the right decision to turn to STIHL. A company can tell you that they are there to help and support you, but there comes a time in all things when you have to back up the words you say. Blue Mountain Equipment, Crader Distributing, and Mark Hillard are true to their words. We support the company that supports us and that is STIHL and Blue Mountain Equipment.

Just like us your business is only as successful as those who work night and day to make it successful. The staffs of Blue Mountain Equipment and Crader Distributing have done just that for you and your product and in the process their hard work has made our small business a little larger.

We have informed our customers of the benefits of owning a STIHL and the loyalty the STIHL Company has to its dealers. Many of our customers have confirmed that they also want to support the company that supports its dealers.

We continue to pledge our support to the STIHL Company and its product lines. We know for sure that since Rita's visit there are a lot more STIHL products in homes in our area.

We just wanted you to know that Mark Hillard and the staff of Blue Mountain Equipment and Crader Distributing have made this wild ride so much better.

Sincerely yours,

Mike and LaDonna Fuller
Mike's Saw & Supply
Livingston, Texas 77351

Just wanted to thank STIHL for two things.

The STIHL® TIMBERSPORTS® Event was a tremendous success here in Lake Charles. We look forward to again possibly hosting STIHL at The Lake Charles Civic Center. Your event is still being talked about even though we have had Hurricane Rita here.

We hosted Victims of Hurricane Katrina from New Orleans until Hurricane Rita forced us to evacuate them. We then evacuated our city.

Lake Charles Police, Fire and Public Works, as well as Civic Center Personnel, evacuated north to Oberlin, LA. After the eye of the storm passed, we returned to Lake Charles to provide the essential services. It was necessary to cut our way back into the city. Thanks to our STIHL chain saws, we cleared 41 miles of U.S. Highway 165 in four hours. What the winds put down, STIHL, the Fire Department and Public Works removed.

We continue the job of cleaning our city with over 60 chain saws (ALL STIHL) with no saw failures to date. We ruined some chains on metal in the debris, but that is to be expected. We have months to go before all signs of
damage are gone, but STIHL will be with us as we clean our city.

So thanks again to STIHL for a GREAT EVENT and tough dependable saws.

Denver Kaufman
Lake Charles Civic Center
Lake Charles, LA

I live in North Mississippi. I was not effected by Katrina, but my pastor's family was. They live in Pearl County, which is a very rural area in South Mississippi. They came to my pastor's home while the storm struck and returned the following Tuesday. This was the day that the levees broke in New Orleans.

My pastor went home with his parents, who are in their 70's, to help them and his brother. He called around to borrow some things that he knew he would need. I loaned him my 025 STIHL chain saw with one sharp old saw chain, a new saw chain, gas, mixing oil, bar oil, and some other items. I also included instructions to run the chain saw until it quits!

I did not hear from him for four days until he came home on Sunday to preach. The pastor told me that he felt as if I had been with him all week. He said he wore out the old chain and changed over to the new one. The pastor said that he thought he was going to wear out the saw so he quit using it and used some other brands that other people had.

After a couple of hours of using the other saws he said that he couldn't stand the problems that he was having and picked up my STIHL and used it until about a week ago.

It never quit, stalled, missed, jammed, had the chain jump off, or failed to start. Good gas, good oil, excellent saw!!

Thank you for an excellent saw that I could loan with confidence and know it would not fail. (This is 15 year-old chain saw!)

Jim Estes
Horn Lake, Mississippi

To the employees of STIHL,

I received your thank-you letter in the mail the other day, for the purchase of my 2nd chain saw. A little over a year ago, I purchased a STIHL Farm Boss for cutting firewood (which is all we heat our house with). I don't know how you make them, but keep doing the same way.

It starts the first time every time, not like the others saws that I've had. I've cut about 50 trees and 20 cords of wood. I'm still cutting for this winter. I also purchased a small MS 170 for cutting small stuff. So far, I've been working it for the last 2 weeks. It works great. Thank you for making a very good product.

Mark Kozubal
Trafford, Pennsylvania

I am a Certified Quality Engineer. I own three STIHL pieces of equipment: a chain saw, a weed eater and a limb trimmer. I know quality when I see it and use it. I would just like to say your machines are fantastic and a pleasure/joy to use. My favorite tool? It is the one I am using at the time. Thanks.

Ron Young
Mulberry, Arkansas

Reece Pearman celebrates his second birthday with a new STIHL cap given to him by his grandfather, Steve Mabe.

Happy Birthday Reece!

I received your letter recently, and I decided to acknowledge it with a word about the quality of your products.

I own a number of STIHL products: chain saws, chain sharpeners, pole pruners, etc. I'm not unique in owning STIHL products. My whole family owns STIHL chain saws. The reason being, they can cut the mustard. We saw our first STIHL chain saw about 20 years ago, and we were impressed by what this product could do. I don't mind paying the price for quality, and the employees at STIHL do make a fine product.

I also like the way that you sent me a letter of thanks after each of my STHL purchases. This loyalty that you display to your customers is another feather in your hat. Please keep up the good work. People appreciate quality at an affordable price. So have a good day, and thank you.

Rick Kissinger

Awesome and informative website!!

My boyfriend moved out, but he left me his trimmer. I had no idea how to start it or load the cord. It seems that my ex took the instructions with him (or threw them away like most men do).

Your site walked me through everything, step by step. Thank you very much for helping me to be independent. Who needs that loser!

Thank you again,

Jalaine Meglic
Janesville, Wisconsin

I just wanted to let you know that I first purchased an 028 chain saw in the late 1980's. I am in the military and have moved several times. Each time, when I took out my saw to use, even after leaving it idle for sometimes up to 2 years, I would fill up the oil and gas and it would start right up. It has never been serviced or needed to be adjusted.

IT IS WITHOUT A DOUBT, THE BEST TOOL THAT I HAVE EVER BOUGHT IN MY ENTIRE LIFE. I WISH STIHL HAD MADE ALL THE TOOLS THAT I HAVE EVER PURCHASED. My son is now looking at buying a saw for himself, and I told him not to buy anything else but a STIHL. He is currently going to college full time and is working part-time to save up to buy a STIHL. I am 100% sure he will be as happy with his as I am with mine.

Thanks again for such a great dependable tool.

John Baranello

I wanted you to know how much I appreciate the quality and ease of use of your chain saws. Until the hurricane hit on Sunday, I had never used a chain saw. But when our road department decided that it was too dangerous to go out, I along with two other deputies (and some borrowed STIHL chain saws) headed out to clear our roads so that our units and fire/rescue units could get to people who needed our help. After a ten minute lesson, three of us with three saws and 10 gallons of gas cleared over 80 trees and poles from the roadway in 9 hours, opening the roads for emergency traffic.

I do not own a chain saw, but I will be buying one. It will definitely be a STIHL.

Just thought you would like to know.

Deputy Sheriff Greg Suchy
St. Augustine , Florida

Dear STIHL,

I would like to take this time to express my compliments to you on doing what very few manufactures do today. That is, put their customers first. I say this because in today's market of mass produced merchandise, it is hard to find a product that is built to be put through its paces day-in and day-out. Case in point, I have three "mass market" chain saws that are all inoperable. That is, until recently, when I brought one of your MS 660M chain saws and I'm happy to say that in just a few weeks of ownership it has already outperformed and outlasted my three other saws.

I'm so impressed with your product that I'm going to be purchasing a TS 510 cutquik along with an MS 880 chain saw here in the near future. Rather than the Makita cut-off machine that I was originally looking at. Thank you all for looking out for all of us working men and women who depend on their equipment day-in and day-out.

Michael Calvillo
San Antonio, Texas

My friend Kaikaa was in a very bad industrial accident. He actually died 5 times and has pins throughout his body. The reason I am writing you is to tell your headquarters that his STIHL 660 chain saw saved his life! A two ton wall was dropped on him by a crane operator that was high on meth. Kaikaa had the chain saw in his hand and when the wall hit him the saw fell by his head and held the wall up and saved his life. Kaikaa is very very lucky to be alive and would like to thank STIHL himself.

He is a very wonderful man and he really owes his life to your saw, so thank you from the bottom of my heart.

Kaikaa Burke,
Washougal, Washington

I am writing as a very satisfied, loyal customer of your products. Living in the Northern Midwest, we are subject to violent weather. And last Friday, a tornado wiped out the town of Bradgate, Iowa. A call went out for volunteers to help clear trees and debris. I grabbed my trusty 034 AV and went to help. On the way to the scene, I stopped at a local STIHL dealer. I picked up some items and was waiting in line. The clerk was busy with some other customers but asked if I was going to Bradgate. I nodded, and he waved me through. This only served to make me even more of a fan of your company and products.

Needless to say, words couldn't describe the state of the town that morning. But to make a long story short, my 10 year-old, very broken-in saw worked flawlessly in heavy duty conditions. While lots of well meaning people with "Wal-Mart" equipment fumbled and sputtered, the "old" saw shined, and cut up tons of wood. I also noticed that the professionals, who do this stuff for a living, were all using STIHLs.

I still wish you would build a pickup.

Sincerely,
John Harlan
Eagle Grove, Iowa

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