I purchased an easy start weed trimmer and I love it. Starts right up. Very powerful and lightweight. It's actually a joy to trim weeds now. Thanks for making a perfect power tool. I would recommend you guys to everyone I know.
I own an FS 130-R trimmer. Last weekend I set out to do some chores off the honey-do list. The weather was nice and I had other ideas but...
Off I go and finish with tank of gas #1. Refill and begin working on tank #2. Thinking that I have done enough to keep the wife happy I start to clean the trimmer and put it away. Enters my wife. You're not done says she. Refill with tank #3 thinking to myself don't start, don't start. The darn thing starts. In fact the darn thing starts for 3 more refills.
My complaint is that STIHL obviously has a design flaw. My old trimmer would have given up long ago and I would be off doing what I wanted rather than the honey-do-list. Please build in more flaws so I don't have to work so hard.
Seriously, yes my old trimmer would have given up long ago this is just a note to say thanks for making such a reliable product.
The Dalles, OR
To the folks at STIHL,
In May of 1994 I bought a FS 74 straight shaft trimmer/brushcutter. Outside for routine maintenance, I haven't had any problems with the machine.
Last summer, the tap & go weed head finally wore out. I replaced it with a FixCut 25-2. After 16 years of service, that's extremely impressive. And it's showing no signs of slowing down. I'm thinking it'll outlive me, which is just fine by me.
I've used STIHL products off and on for over 20 years. I have an MS 250 chain saw I bought last year. I work for the WV Dept. of Highways. We use STIHL saws, leaf blowers, and trimmers because of their impeccable, reliable service.
My trimmer hasn't been abused but it hasn't been babied either. I know that model is not made anymore, but rest assured, if the time comes to get a new one, it'll be a STIHL.
The Dealer I do business with is Mill Creek Saw Shop in Junction, WV. For over 20 years, Dick Jones and his staff are top notch. They're honest and straight-forward about all of the products they sell. I trust them and that's something you can't put a price on.
I know brand loyalty AND reliability is not what it used to be. However, it's good to know in this day and age you all still carry on the traditions of building GREAT dependable products.
Too many times people are quick to complain about products in general, but hardly ever give due praise. Well this letter is overdue. Thank you for all the years of great service from your great products.
Many years ago, when I was a younger man, I was very fortunate to work for the heavy equipment division of a large utility company here in town. I was a young engineer, and all the more experienced equipment operators and mechanics I learned from all preached the STIHL brand. I took it to heart, and thus began my pledge to loyalty too. I happened to meet a beautiful young girl at this utility company. One night after a date, I happened upon her closet in the apartment we lived in. Low and behold, she had won a Stihl line trimmer in an annual corporate event. Funny place to find one - but in an apartment I suppose you really have no need for it - so it was in mint condition. That night I knew she was the one. Years later, we're still married, and that line trimmer is still in our garage and I use it all year round. Two pulls, max, to get it fired up. I love Stihl.
I just wanted to let you know how much of a pleasure it truly was purchasing my weed eater from the Smith family. They were very patient, extremely knowledgeable and even made sure I knew how to completely operate this new awesome tool before leaving their store. Try getting that at the big box stores. I hope you never sell out and allow just anyone to sell STIHL products. I know I will never buy anything other than STIHL for the rest of my life. I've tried the other brands and I will never go back. You have a customer for life!
I am new to using your products. I have heard of your brand's reputation and thought of you guys as being just a chain saw manufacturer. I was having problems with my "new" weed eater (grass trimmer) that I purchased last year and only ran about 4 times prior to putting it up for the year. The trimmer that I purchased was expensive and I thought that all new 2 cycle trimmers were the same, as far as being hard to start. I have been proven wrong since purchasing my New STIHL Kombigrass trimmer. I brought it home last Friday and ran it with no trouble. Then fired it up again Saturday to finish up the work around my home. I am very pleased with it and I do not regret the price for the entire set up. I hope to have this machine for years to come and look forward to purchasing more attachments and products from your company. I just wish that I knew last year what I now know this year about your trimmers and thought that you may want to hear from a very satisfied customer about your fine products. Please keep up the good work.
I purchased a STIHL trimmer and it has run so good for several years that I'm now buying another STIHL. I had thought about other brands,but it's just a waste of money. If you're thinking about buying a trimmer or any other outdoor power equipment, then go with the best. I will have to say, the first STIHL I had I put through the mill, and it just kept on going. Even though I used it hard, it always cranked up on the first or second pull. So now I'm sticking with the best, and that's STIHL. They put quality in their products.
I will be short and to the point. I love every man and woman who works at STIHL that made this dream of a machine possible. Up until my recent purchase of a STIHL trimmer, which now includes every possible attachment I could find, I had been using, or rather fighting with, another name brand. In contrast to the other brand, my STIHL trimmer starts every time and makes my yard work go much quicker. My wife suggests it also has improved my vocabulary, as she now no longer has to hear me cursing at my previous trimmer. Thanks.
Just wanted to let you know I use your products and that I tell everyone about them that's in the market for something you make. Here's why, I have a FS 44 trimmer I purchased in 1994 and I have had no problems with it at all! I still use it to this day and it starts on first pull. It's a little ragged looking because of its age but still works perfect. I have replaced the string spool 2 or 3 times but that is going to happen. I have a large lawn and it has done a lot of work, not just lay in the building. Just wanted to brag on you guys for an excellent product. You know you just don't find that these days, and I think people have gotten out of expecting it. I just thought you might like to hear my story.
Sherrills Ford, NC
I have just purchased a new trimmer, the STIHL FS55R, from McQuade's Ace Hardware in Westerly, RI. They were great, they gassed it up, fired it off and made sure I was aware of all features and how to operate - not to mention they can service it where I bought it! To me it is a far superior piece of equipment than the Echo I just replaced with it!